Frequently Asked Questions

City Of Glenpool FAQs

Q. If I opt-out of recycling, what is my monthly service charge for waste collection and disposal?

A. The service charge should you opt-out of recycling is $15.82 per month for one 95 gallon waste container picked up once a week.

Q. What if I don’t want to participate in the recycling program?

A. You can opt-out of receiving a recycle container three ways:

Check the opt-out box on the mailer you receive
Check the opt-out box at GlenpoolCartSelection.com You will need to enter your verification code located on the front of the mailer under your address
Call (918) 582-1147 to speak with a customer service representative

Q. Will I be able to keep my 65-gallon waste container if I opt-out of recycling after the program starts?

A. No – If you opt-out of recycling your 65-gallon waste container will be replaced with a 95-gallon waste container and your monthly service charge will be adjusted to $15.82. There is a $35 administrative/delivery fee for the collection of the recycling container & 65-gallon waste container and delivery of the 95-gallon container

Q. What day will my recycling container be picked up?

A. Your recycling container is picked up on the same day you set your waste container out

Q. How do I know what to recycle?

A. Your recycling container has a yellow lid. On the lid is a label that shows what recyclables are acceptable and what not to place in your recycle container

Q. What if the item I want to recycle isn’t shown on the recycle container label, mailer or refrigerator magnet?

A. Email your question and photo of the item to GlenpoolRecycles@AWCOK.com

Q. How do I receive a second recycle container?

A. Call (918) 582-1147 and ask a Customer Service Representative you would like an additional recycle container. There is a $35.00 administrative/delivery charge to deliver the second recycle container. Your service charge will increase by $1.10 per month for the second recycle container

Q. How do I request a 65-gallon waste container if I no longer want a 95-gallon waste container after the recycling program starts?

A. A 65-gallon waste container is only available if you have a recycling container. Your recycling container must be set out once a month to receive a smaller waste container. After the 65-gallon waste container is delivered, your service charge will change to $14.22 per month. It will take one billing cycle before the rate change takes effect. A $35 administrative/delivery fee for exchanging the 95-gallon waste container with a 65-gallon waste container will apply. There are two ways to request a 65-gallon waste container:

  1. Call (918) 582-1147 to speak with a Customer Service Representative
  2. Go to GlenpoolCartSelection.com and complete the request form

Q. Can I still recycle in Glenpool if I live in an apartment?

A. Yes – There are Mr. Murph recycling bins located throughout Glenpool. No need to separate your recyclables! Place your recyclables mixed together loose in the bin. Please, no plastic bags or place recyclables in plastic trash bags. For a recycle bin near you, go to FeedMrMurph.com/locations

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